Not if East Riding of Yorkshire Council and Sefton Metropolitan Borough Council are examples, whereby certain administrative services have been 'outsourced' to a German company Arvato, which in turn is a subsidiary of Bertelsmann.
At Sefton Metropolitan Borough Council what has been 'outsourced' includes Customer Services, Revenues Services, Benefits Services, Payroll Services, Accounts Payable, Pensions Administration, Transactional HR Services, ICT Services and Transformation & Change Services. It is also a fact that 450 former council employees have transferred their employment to this German company.
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